Refund policy

Due to the handmade nature of all our products, all items are final sale. We do not accept returns or exchanges. However;  please contact us at hello@allthingsiheart.com if you have any problems with your order, and we can work together to get your problem resolved. 
If you've had a change of heart, Request a cancellation within 24 hours of purchase. A cancellation cannot be requested for a giftcard purchase.

To report a problem or request a cancellation, you can contact us at hello@allthingsiheart.com. Please note that cancelations requests may take an additional 24-48hrs to process. 

You can always contact us for any concern or cancellation question at hello@allthingsiheart.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Listing Descriptions
Please ensure you are reading the complete description for the product you are purchasing. There you will find detailed information about the product that will help you make the best decision about if this product is right for you.  Failure to read descriptions and not being satisfied with your purchase does not qualify under a type of issue that can be corrected. If you have any question about products that you would like clarified, please contact us at hello@allthingsiheart.com before making your purchase. 

Please note, we understand that the metaphysical benefits of gemstones and crystals is a spiritual practice. We do not offer any guarantees that wearing any crystals or gemstones will have a profound impact on mental and physical health.